---
title: Finding a Bank Confirmation Letter for Your Campaign on BackaBuddy
description: "To get your campaign fully verified and ready to receive donations, you'll need to upload a **bank account confirmation letter**. This letter helps us ensure the account details on your campaign are valid and linked to you (or your organisation).…"
url: "https://news.backabuddy.co.za/support/crowdfunding/finding-a-bank-confirmation-letter/"
updated: "2025-12-10"
category: Crowdfunding
---

# Finding a Bank Confirmation Letter for Your Campaign on BackaBuddy

To get your campaign fully verified and ready to receive donations, you'll need to upload a **bank account confirmation letter**. This letter helps us ensure the account details on your campaign are valid and linked to you (or your organisation).

We know admin isn’t the most exciting part of crowdfunding, but we’ve made it as easy as possible. Below are step-by-step instructions to help you download the letter from your bank.

If you run into any trouble, don’t worry — we’re here to help.

**ABSA****Using the Absa App**

1. Log in to the Absa Banking App
2. Select your account
3. Tap *Details*, then *Download Confirmation Letter*

**Online Banking**

1. Head to[absa.co.za](https://www.absa.co.za) and log in
2. Click *Accounts*, then choose your account
3. Select *Account Confirmation Letter* to download or email it to yourself

 

**Capitec Bank****Using the Capitec App**

1. Open the app and log in
2. Tap *Save*, then select your account
3. Tap *Send Account Details* — this will email the confirmation letter to you

**Online Banking**

1. Log in at[capitecbank.co.za](https://www.capitecbank.co.za)
2. Go to *Account Info*, then download the letter

**Prefer to go in person?**Visit any Capitec branch with your ID and they’ll print it out for you.

 

**Discovery Bank****Using the Discovery App**

1. Log in
2. Tap *Transact*, then choose your account
3. Tap *Account Details* > *Download Confirmation Letter*

**Online Banking**

1. Go to[online.discovery.bank](https://online.discovery.bank)
2. Click *Accounts*, choose your account
3. Then select *Download Confirmation Letter*

 

**FNB****Using the FNB App**

1. Open the app
2. Tap your account > *More*
3. Select *Account Confirmation Letter*

**Online Banking**

1. Go to[fnb.co.za](https://www.fnb.co.za) and log in
2. Click *My Bank Accounts* > *Account Options* > *View Details*
3. You’ll see the option to *Download* or *Email* your letter

 

**Nedbank****Using the Nedbank Money App**

1. Log in
2. Tap your account, then go to *Documents*
3. Select *Account Confirmation Letter*

**Online Banking**

1. Visit[nedbank.co.za](https://www.nedbank.co.za) and log in
2. Click *Accounts*, select your account
3. Choose *Download Account Confirmation Letter*

 

**Standard Bank****Using the Standard Bank App**

1. Log in to the app
2. Tap your account > *Details*
3. Tap *Send/Download Confirmation Letter*

**Online Banking**

1. Go to[onlinebanking.standardbank.co.za](https://onlinebanking.standardbank.co.za)
2. Select *Accounts*, then your account
3. Click *Download Confirmation Letter*

 

**TymeBank****Using the TymeBank App**

1. Log in
2. Tap your *EveryDay Account*
3. Tap *More Options* > *Download Account Confirmation Letter*

**Online Banking**

1. Go to[tymebank.co.za](https://www.tymebank.co.za) and log in
2. Click on *Accounts*, choose your account
3. Select *Download* or *Email Confirmation Letter*

### ** **

### **Uploading Your Letter to BackaBuddy**

Once you’ve got your confirmation letter, head to your **campaign dashboard**, go to the **Verification** section, and upload your document.

**Double-check the following before uploading:**✔ Your full name is clearly visible
 ✔ Banking details match what’s listed on your campaign
 ✔ The letter is dated within the last 3 months
 ✔ The file is a PDF or clear image (JPG/PNG)

We recommend doing this as soon as you can — this is the final step before your funds can be paid out.

### **Need a Hand?**

We’ve put together a helpful step-by-step video to walk you through the verification process:
 **Watch here:**[**How to Verify Your Campaign & Get Funds**](https://www.youtube.com/watch?v=GjulmM_-VmQ&list=PLfMSbph_hJntUGiC4wM69RDOcUuSzVBOQ&index=6&ab_channel=BackaBuddy)

Still unsure or stuck? You’re not alone — just drop us an email on our[***contact page***](https://www.backabuddy.co.za/home/links?tab=about&about_tab=second) or reach out to your campaign support manager.

**We’re here to help you every step of the way. You’ve got this!**