---
title: Why were my funds not paid out?
description: "If you've submitted a payout request and your withdrawal status has been pending for more than 7 business days, please reach out to us [via any of our support channels](https://www.backabuddy.co.za/home/links?tab=about&about_tab=second). Provide your campaign/organisation details in your message, and we will…"
url: "https://news.backabuddy.co.za/support/crowdfunding/why-were-my-funds-not-paid-out/"
updated: "2025-03-05"
category: Crowdfunding
---

# Why were my funds not paid out?

If you've submitted a payout request and your withdrawal status has been pending for more than 7 business days, please reach out to us [via any of our support channels](https://www.backabuddy.co.za/home/links?tab=about&about_tab=second). Provide your campaign/organisation details in your message, and we will do our best to assist you promptly.