At BackaBuddy, we are committed to providing a trusted and impactful crowdfunding platform that connects individuals and organisations in need with generous donors. We understand that every cent counts when running a crowdfunding campaign, and we appreciate the opportunity to clarify how our admin fee is used to maintain and enhance our services.
Understanding the 7% Admin Fee (+ VAT = 8.05%)
BackaBuddy charges a 7% admin fee (plus VAT, bringing the total to 8.05%) on donations. This fee enables us to cover essential operational costs, ensuring that campaign creators and donors experience a seamless and secure fundraising journey. Here’s how the fee is allocated:
- Platform Maintenance and Development
- The BackaBuddy platform is constantly evolving to provide a user-friendly and secure experience. Our team works behind the scenes to:
- Maintain and improve the website’s functionality and security.
- Develop new features that enhance campaign success.
- Ensure a seamless donation and withdrawal process.
- Dedicated Team Support
- Running a successful crowdfunding campaign requires guidance, and our dedicated team is here to assist every step of the way. Our admin fee helps us:
- Provide campaign support and strategic advice to fundraisers.
- Offer donor assistance, ensuring a smooth giving experience.
- Implement fraud prevention measures to maintain trust and security.
- Supporting The BackaBuddy Foundation
- BackaBuddy is more than just a platform – we are a community. A portion of the admin fee supports The BackaBuddy Foundation, which facilitates donations to registered charities and causes in need, amplifying the impact of crowdfunding efforts.
Transaction Fees & How We Help You Keep More Funds
In addition to the admin fee, a transaction fee is deducted to cover the charges levied by third-party banks and payment providers for processing donations.
To help campaign creators maximise their funds, we offer donors the option to cover the admin fee on top of their donation. Remarkably, 75% of our donors choose to do so, allowing campaigns to receive more of their intended contributions.
Your Support Makes It Possible
By contributing to BackaBuddy’s operational costs through the admin fee, you are enabling us to continue providing a secure, transparent, and effective crowdfunding platform. We appreciate the important work you are doing and remain committed to supporting your fundraising journey.
If you have any further questions, please don’t hesitate to reach out to our team.
