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  • How BackaBuddy Utilises the 7% Admin Fee to Support Crowdfunding Success
  • How to Update Your Banking Details on BackaBuddy
  • How to Resolve Donation Issues
  • How do I withdraw the donations my campaign has raised? (Directly to Me/Self-managed)
  • When will my funds be paid out?
  • I need funds urgently, can this be arranged?
  • Where can I get a reconciliation statement for my campaigns?
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Verification

  • How do I verify my Campaign?
  • How do I verify my organisation?
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  • How does BackaBuddy ensure the legitimacy of campaigns?
  • How BackaBuddy Handles Complaints: A Commitment to Fairness and Improvement
  • Universal Bank Branch Codes

Crowdfunding

  • The beneficiary has sadly passed away – what happens now?
  • Can I fundraise outside of South Africa?
  • What happens if I haven’t reached my target?
  • How to Update Your Banking Details on BackaBuddy
  • Can I Run an Anonymous Fundraising Campaign?
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  • How do I send campaign updates to my donors?
  • Where do I find my donor list?
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  • Can BackaBuddy market my campaign on your social media?
  • Where can I get a reconciliation statement for my campaigns?
  • Why were my funds not paid out?
  • When will my funds be paid out?
  • I need funds urgently, can this be arranged?
  • What are Team Members and how do I add them?
  • How do I withdraw the donations my campaign has raised? (Directly to Me/Self-managed)
  • How do I close my campaign?
  • How do I create a Campaign?
  • Why do I need a Profile?
  • How do I make changes to my campaign?

Donors

  • Where can I view my donation history?
  • How to Resolve Donation Issues
  • Why do I need a Profile?
  • What is a recurring donation?
  • How do I adjust / cancel my recurring donation?

Organisations

  • How do I register my Organisation on BackaBuddy?
  • How do I withdraw my funds? (Payout Requests)
  • When will my funds be paid out?
  • Why were my funds not paid out?
  • Where can I get a reconciliation statement for my campaigns?
  • Can I get a Section 18A/Tax Certificate?
  • How can I market my campaign?
  • What are Team Members and how do I add them?

Profile

  • How do I set up my Profile?
  • When will my profile be activated?
  • Why do I need a Profile?
  • Can BackaBuddy sponsor me?
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  • When will my profile be activated?

When will my profile be activated?

< 1 min read

Your profile will be activated as soon as you complete the registration process and verify your identity through the confirmation link sent to your email. Typically, this happens shortly after clicking the verification link.

If you encounter any issues or delays, please check your email spam folder and ensure you’ve completed all required steps. If the activation process issue persists, feel free to reach out to our support team for assistance.

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Updated on 24 February 2024
How do I set up my Profile?Why do I need a Profile?

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