by Simbulele Jezile | Jan 13, 2025 | Campaign, Resource Hub
Emergencies can happen when we least expect them, and knowing who to call can be lifesaving. Whether it’s a medical crisis, safety concern, or emotional distress, having the right numbers at hand can make all the difference.
Here’s a comprehensive list of South African emergency hotlines, apps, community groups, and organisations, updated with the latest information.
National Emergency Numbers
- National Emergency Line (Ambulance, Fire, Police): 112 (from any mobile)
- Police Emergency Services: 10111
- Ambulance and Fire Brigade: 10177
Medical Emergency Services
- ER24 Emergency Medical Services: 084 124
- Netcare 911: 082 911
- Life Healthcare Emergency Line: 0860 532 532
Crime and Safety Hotlines
- Crime Stop (Report Crime Anonymously): 08600 10111
- Childline South Africa (Child Protection and Abuse): 0800 055 555 (childlinesa.org.za)
- GBV Command Centre (Gender-Based Violence Support): 0800 428 428 or SMS ‘HELP’ to 31531
Mental Health and Emotional Support
- Suicide Crisis Line: 0800 567 567
- Lifeline South Africa (Emotional Support): 0861 322 322 (lifelinesa.co.za)
- South African Depression and Anxiety Group (SADAG) Helpline: 0800 456 789 (sadag.org)
Family and Child Welfare
- Child Welfare South Africa: 0861 424 453
- Stop Human Trafficking Helpline: 0800 222 777
Substance Abuse Support
- Alcoholics Anonymous (AA): 0861 435 722 (aasa.org.za)
- Narcotics Anonymous (NA): 083 900 6962 (na.org.za)
- South African National Council on Alcoholism and Drug Dependence (SANCA): 011 892 3829 (sancanational.org)
Disaster and Relief Services
Animal Emergencies
- SPCA (Animal Emergencies): 011 907 3590
- NSRI (Beach Rescue): 082 911
- SANParks Emergency (National Parks Rescue): 013 735 0197
- Snake Rescue Hotline: 072 809 5806
Poison Control and Substance Abuse Support
- Poison Information Centre: 0861 555 777
Traffic and Roadside Assistance
- AA Roadside Assistance: 0861 000 234
- RTMC (Road Traffic Management Corporation): 0861 400 800
Gender and Community Support Hotlines
- Tears Foundation (Gender-Based Violence Support): 010 590 5920
- LGBTQ+ Support Hotline: 021 422 0255
Homeless Shelters and Support
- The Haven Night Shelter (Western Cape): 021 425 4700
- MES (Gauteng and Western Cape Homeless Support): 011 725 6531
- Durban North Shelter: 031 312 3147
Additional Community and Humanitarian Support
- Local Community Watch Groups: Contact your local neighbourhood watch
- Helplines for the Elderly (Age-in-Action): 0800 333 231
- Missing Persons Hotline (Missing Children SA): 072 647 7464
- Human Trafficking Hotline (A21 South Africa): 0800 222 777
Emergency Apps and Community Groups
- Namola (Mobile Safety App): namola.com – Real-time emergency assistance
- mySOS (Emergency App): mysos.co.za – GPS-linked support for medical, security, and roadside emergencies
- Community Policing Forums (CPFs): Check your local CPF group on Facebook for area-specific safety updates
When You Need Crowdfunding Support
In addition to emergency services, sometimes a crisis requires financial assistance for medical bills, disaster relief, or emotional support resources. BackaBuddy offers a trusted crowdfunding platform where you can create a campaign to raise funds quickly and safely from your community. Whether you’re seeking help or want to contribute to someone in need, crowdfunding can make a meaningful difference.
Start a campaign
Essential Tips:
- Save these numbers on your phone under ‘Emergency Contacts.’
- Share this list with family and friends to ensure everyone is prepared.
- If you’re unsure who to call, dial 112 from any mobile phone for immediate assistance.
For more support resources and ways to make a difference, visit the BackaBuddy Impact Village for free, helpful articles.
by Simbulele Jezile | Jun 11, 2024 | Campaign, Resource Hub
Youth Day in South Africa, celebrated on June 16th, is a significant occasion that honours the courage and sacrifice of the youth who fought against apartheid in 1976. It’s also a time for today’s youth to consider their role in advancing democracy. The 2024 theme, “Actively Advancing Socio Economic Gains of Our Democracy” highlights the essential role of young people in building a brighter future.
At BackaBuddy, we believe in empowering youth through volunteering, community engagement, and innovative tools like online crowdfunding. Here’s a list of activities that promote personal growth, community development, and equip young people with the skills to drive social change.
Supporting a Peer’s Cause or Launching a Crowdfunding Campaign:
Youth Day is a great time to support a peer’s cause or start your own initiative. With BackaBuddy, you can leverage the power of online crowdfunding to create a significant impact.
How to Support a Peer’s Cause:
- Find a Campaign: Browse BackaBuddy’s Campaigns to find a cause you’re passionate about. You can support various projects ranging from education and healthcare to community development.
- Donate: Contribute financially to a campaign that resonates with you. Even small donations can make a big difference.
- Share: Use social media to share the campaign with your network, encouraging more people to support the cause.
How to Start Your Own Crowdfunding Campaign:
- Identify a Cause: Determine a community need or a personal project you’re passionate about.
- Create a Campaign: Start a campaign by providing details about the cause, the goals, and how the funds will be used.
- Promote Your Campaign: Share your campaign through social media, email, and community networks to reach potential donors.
- Engage Your Supporters: Keep your supporters updated on your campaign’s progress and express gratitude for their contributions.
Volunteering and Community Engagement Opportunities Across South Africa:
Find volunteer opportunities that align with your interests. Check the websites listed below for more information.
1. Eastern Cape: Project NMB
Project NMB (Nelson Mandela Bay) is dedicated to community upliftment through various initiatives, including environmental clean-ups, youth empowerment programs, and social development projects. Volunteers can engage in diverse activities that promote sustainable community growth and wellbeing.
- Website: Project NMB
- Location: Nelson Mandela Bay, Eastern Cape
2. Free State: Kidz Care Trust
Kidz Care Trust offers shelter, education, and support to street children in Bloemfontein. Volunteers can assist with tutoring, mentoring, and organising recreational activities, helping these children build a brighter future.
3. Gauteng: IkamvaYouth
IkamvaYouth provides after-school tutoring and mentoring to high school students from disadvantaged backgrounds. Volunteers can help with academic support, career guidance, and organising educational activities.
- Website: IkamvaYouth
- Location: Johannesburg, Pretoria, and various other locations
4. KwaZulu-Natal: The Domino Foundation
The Domino Foundation is dedicated to supporting vulnerable communities through a variety of programs, including feeding schemes, education, and enterprise development. Volunteers can assist in food distribution, educational support, and participating in community upliftment initiatives.
5. Limpopo: Oasis Haven of Love Foundation
Oasis Haven of Love Foundation focuses on providing care and support to vulnerable children and families in Limpopo. Volunteers can engage in activities such as mentoring, tutoring, and community outreach, helping to create a positive impact in the lives of those in need.
6. Mpumalanga: Hands at Work
Hands at Work supports vulnerable children and families through community care centers. Volunteers can assist in providing education, healthcare, and food security to those in need.
- Website: Hands at Work
- Location: Various communities across Mpumalanga
7. Northern Cape: NOAH Community Projects
NOAH (Neighbourhood Old Age Homes) supports the elderly in impoverished communities. Volunteers can engage in intergenerational activities, offering companionship and support to elderly residents while learning from their experiences.
- Website: NOAH
- Location: Kimberley and surrounding areas
8. North West: Youth for Change Initiative
Youth for Change Initiative focuses on empowering young people in the North West province through leadership development, skills training, and community projects. Volunteers can participate in youth-led initiatives that address local challenges and promote positive change.
9. Western Cape: Habitat for Humanity South Africa
Habitat for Humanity builds and renovates homes for families in need. Volunteers can participate in construction projects, helping to provide safe and affordable housing while learning valuable building skills.
Why Volunteering and Community Engagement Matter:
- Personal Growth: Volunteering exposes youth to diverse experiences, fostering empathy and broadening perspectives.
- Skill Development: Engaging in community activities helps develop practical skills such as leadership, communication, and teamwork.
- Building Connections: Volunteering provides opportunities to meet new people, build networks, and strengthen community ties.
- Creating Impact: Young people can make a significant difference in their communities by addressing local needs through volunteer work.
At BackaBuddy, we are committed to supporting youth and community development. Whether you’re looking to volunteer, support a peer’s cause, or start your own crowdfunding campaign, we’re here to help you make a difference. Join us this Youth Day in celebrating the power of youth engagement and building a brighter, more inclusive South Africa.
by Community | Apr 30, 2024 | Campaign, Featured
Liam Coetzee a 18-year-old matric student at Fish Hoek High School in Cape Town, is embarking on a journey from the local rugby fields in South Africa to the international stages in Ireland where he will not only shine bright for his skills but also for his dedication, perseverance, and passion for the game.
Pictured above: 18-year-old aspiring rugby player Liam Coetzee
“Liam has a good sense of humour and is a great leader. He is very self motivated and determined and once he has set his mind to do something he doesn’t give up. He inspires his peers and is always pushing hard for the next goal.” says Liam’s proud mum Gail.
Born and raised in the heart of South Africa, Liam’s love for rugby ignited when he was just 6-years-old while watching rugby with his dad who is a big fan of the sport. From the moment he first held a rugby ball in primary school, he knew that this sport would be his calling. Over the years, his dedication and determination transformed him into a formidable player, earning him recognition both on and off the field.
At Fish Hoek High School, Liam’s leadership qualities were evident as he was elected head student and appointed captain of the u19 1st team rugby in 2024. His peers and coaches alike admired his unwavering work ethic, persistence, and self-motivation, traits that not only propelled his own performance but also inspired those around him.
Pictured above: Liam with his rugby squad
“Rugby is a true source of happiness where I can develop physically and mentally. It’s an escape from the stress of school and life in general all while being a part of a brotherhood that plays for something bigger than any one player. A career in rugby would be incredible, I’m planning on studying engineering next year but would love to keep playing and maybe go pro.” says Liam
In addition to his achievements in rugby, Liam excelled academically, earning full colours for school academics and the prestigious Springbok Scout award. His ability to balance sporting excellence with academic success speaks volumes about his character and determination to excel in all aspects of life.
Pictured above: Liam with his sister Josie
But Liam’s journey doesn’t stop at the school gates or within the local league. His talent and hard work have caught the attention of scouts beyond South Africa’s borders. Currently, he is attending trials for the Western Province (WP) u19 provincial side, aiming to represent his province at the highest level.
However, the pinnacle of Liam’s rugby journey lies in an opportunity that transcends borders and continents—the Rhino Rugby Touring side. Selected to be a part of this elite squad, Liam will be travelling to Ireland this September to compete alongside international teams, train with top youth players and coaches, and immerse himself in the rich history of rugby.
“This opportunity truly means the world to me, it’s the result of years of passion and belief. Not only from me but from my family, teammates and community. It’s an opportunity to see the sport I love from a whole new perspective.” Liam tells us.
Pictured above: Liam with the Fish Hoek u19 A first team
This once-in-a-lifetime opportunity is not just about playing the game; it’s about experiencing the camaraderie of international competition, learning from the best in the world, and creating memories that will last a lifetime. For Liam, it’s a dream come true, a chance to represent his country on foreign soil and showcase his talent on a global stage.
However, realising this dream comes with its challenges. The financial burden of such a trip is significant, especially on short notice. Which is why Liam and his family has started a crowdfunding campaign on BackaBuddy where they have already managed to raise over R27 000 of their R50 000 goal with the help of 17 amazing donors.
“I am incredibly grateful for each donation and honestly overwhelmed by the timely support I’ve received. A massive thanks to all for believing in me, your generosity is inspiring and I promise to make the most of it.” says Liam.
by Community | Apr 25, 2024 | Campaign, Featured
Ruan Weideman, a vibrant 16-year-old grade 11 student from Tzaneen, Limpopo, attending Ben Vorster High School with dreams as big as his heart, was hit hard with life changing news on February 1st, 2024. What started as a routine dentist visit revealed a nightmare lurking within his upper jaw—a rare and aggressive tumour, threatening not only his health but his very future. In the blink of an eye, Ruan’s life took an unexpected turn, plunging him into a whirlwind of shock and fear.
‘Ruan is a child who has an incredibly strong spirit and protective nature. He is admired for his determination and kindness and has a deep love for animals and others. His caring heart makes everyone feel special just to be near him. He is extremely calm and rational. Although he is an introvert, he does love spending lots of quality time with family and friends. He is a joy and comfort to all, respectful, and has impeccable manners!’ says Ruan’s mum, Nadine
Pictured above: 16-year-old Ruan Weideman
As one half of identical twins, Ruan has always been an extraordinary young man—bright, hardworking, and filled with an infectious zest for life. But now, his world has been turned upside down by the relentless growth of an Odontogenic Myxoma, a non-malignant tumour wreaking havoc in his upper jaw. This insidious growth is not only destroying tissue but also creeping dangerously close to vital structures, including his brain.
‘The tumour is growing aggressively faster than expected and has now burst through into Ruan’s mouth. It causes light bleeding which causes nausea. The tumour is shedding into his mouth, and he has small sores and blisters inside his mouth which causes pain and discomfort. The part of the tumour that is growing laterally inside his right nostril, gets irritated and he struggles with breathing and sinus-like symptoms. He also finds it difficult to eat. The right side of his face is slightly distended and he struggles to concentrate for long periods of time and gets headaches frequently.’ explains Nadine
Pictured above: Ruan with his mum Nadine and his twin Erard
With each passing day, the tumour’s relentless expansion brings forth new complications, raising the stakes for Ruan’s treatment and recovery. Specialists emphasise the urgency of specialised surgery to halt its progression and safeguard his future. However, this lifeline comes at an exorbitant cost, one that weighs heavily on a family already burdened by tragedy.
Ruan’s family, led by a single mother of three, has already weathered the storm of loss when Ruan and his twin brother Erard were just nine years old, their dad was suddenly taken from them. Now, faced with the looming spectre of this rare tumour, they find themselves grappling with the daunting reality of medical expenses they simply cannot afford.
‘When Ruan was diagnosed it felt as if my whole world was about to collapse and I could not help but feel extremely sad and shocked for what was happening to my son. I was in total disbelief! How could this happen to someone so undeserving? I felt helpless and alone, scared of losing him and unsure of what I could do to help. I was not prepared to lose another loved one! But now I feel that God has sent an army of angels along our way, strengthened our support system and guided us along the way. We have courage. We have strength. We have hope!’ Nadine tell us.
The road ahead is fraught with challenges, but Ruan refuses to let fear dictate his fate. He dreams of a future where he can pursue his passions and aspirations, but time is not on his side. Urgent action is needed to raise the necessary funds for his specialised surgery and hospitalisation, including the expertise of surgeons and the crucial support of mental health professionals.
Pictured above: Ruan Weideman
‘All Ruan wants is to be tumour free! To be able to eat properly, speak normally, to one day have a perfect smile and teeth. To be healthy again, to be able to go to the gym again and to visit his friends on his (imaginary) motorbike!’ says Nadine
To help alleviate the burdens of the looming medical bills, Ruan’s family has started a crowdfunding campaign on BackaBuddy where they have already raised over R74 000 of their R900 000 goal with the help of 55 incredible donors.
The money raised will help Ruan get the life saving operation he desperately needs. The hope of Mone and her family is to raise enough money so that Ruan’s future medical needs are taken care of as he will need to be monitored for tumour recurrence, statistically this tumour has a 30% recurrence. Frequent amendments to his obturator, scans, speech therapy and reconstructive surgery, and more medical needs are also included.
‘Ruan is extremely grateful for all the help and he is blown away by how much people care for those who truly need it. He is looking to the future with hope and positivity and wants to become a Dentist one day.’ says Nadine
by Community | Apr 23, 2024 | Campaign, Featured
James Dunford (19) from Hillcrest, Kwa-Zulu Natal, is a courageous and resilient young man who has found himself thrust into a battle against osteosarcoma, a ruthless cancer that occurs in the bones. Yet, amid the darkness of his diagnosis, James’s spirit shines brightly, illuminating a path of hope and strength for all who know him.
Pictured above: 19-year-old James Dunford
“James is an incredibly determined young man, with an unwavering commitment to achieving his goals. He enjoys the outdoors and is always eager to try new things. He is incredibly kind and loves to give unconditionally. His unyielding faith provides him with an inner strength.” says Brett, James’ dad.
James’ journey began in October 2022, during his grade 11 year at Westville Boys High, when he first experienced the agonising pain in his knee. What followed were scans, biopsies, and a diagnosis that would change his life forever. Despite the daunting road ahead, James faced his treatment with determination, undergoing surgery in Pretoria to remove the tumour and preserve his leg.
“Learning of my osteosarcoma diagnosis I initially didn’t show any emotions, focusing on reassuring my family and girlfriend that I was okay. I believed that showing them my strength would help them stay strong. However, as I processed the true implications of the diagnosis and the sacrifices ahead, I became overwhelmed with confusion. I questioned why this was happening to me, feeling as though I was being robbed of typical experiences for a seventeen-year-old, such as planning for the future, attending university, and participating in sports that I loved.” says James.
Pictured above: James and his family at a birthday party
But the battle was far from over while writing his matric last year James also went through chemotherapy and further surgeries which forced him to leave behind the familiar halls of Westville Boys High School at the end of his grade 11 year in 2022. Undeterred, he enrolled in Curro online at the beginning of the academic year in 2023 with the determination of completing his matric. Even as the cancer spread to his lungs, James remained steadfast in his pursuit of education, bravely writing his exams amidst ongoing treatment.
However, during his mid-year trials and three months into his remission James and his family found out the osteosarcoma had spread to his lungs – making it stage four. James had decided to have surgery to remove the tumour and through all of this he was able to achieve a bachelors pass for his matric year.
“Brett and I had come to terms with James facing a challenging battle in 2022 and 2023, but we never anticipated the osteosarcoma spreading to his lungs so aggressively. Our hearts ache for James and our family as we grapple with his prognosis. While we strive to be realistic, we also hold onto faith and hope, knowing that miracles can happen in this fight.” says James’ mum Tamlyn
In January 2024, James underwent yet another round of surgeries, including a lobectomy, which is the removal of a lobe in the lung, in a relentless effort to combat the cancer that threatened his life. Despite the physical toll of his treatments, James’s spirit remains unbroken. He finds solace in his passions – from his love for Formula 1 to his appreciation for nature and music, particularly his skillful strumming of the guitar.
Pictured above: James out for early morning fishing
“Despite all my other passions, the most significant one I grew was the love for the Lord Jesus Christ . I learnt that despite whatever situation you have or what you are going through despite how bad it is, at the end of the day we are saved by his grace, so what more is there to ask for . I like to think of the verse Romans 8:18. “The pain that you’ve been feeling, can’t compare to the joy that’s coming.” As I journeyed through cancer, my other passions grew. Listening to music became my escape during chemotherapy treatment and it helped me sleep at night. I started to practise playing my guitars for multiple hours a day. Additionally my love for motor sport grew especially after my knee replacement hindered certain movements. Despite this, driving remained a source of freedom and normalcy for me, allowing me to operate a car as if nothing had changed. This led me to watching and seeking to expand my knowledge and appreciation for the sport.” explains James
Yet, amidst the strength and resilience, there lies a palpable sense of urgency. Recent medical procedures have brought sobering news, with doctors predicting that James may have only one year left to live. Faced with this stark reality, James is determined to seize every precious moment, creating lasting memories with his beloved family.
But the road ahead is not without its challenges. As medical expenses mount and James’s needs evolve, the Dunford family finds themselves in need of support – from financial assistance to the hiring of a nurse/carer and home adaptations to accommodate James’s needs.
Pictured above: James with his family at the hospital
To alleviate the financial burden, a really good friend of the family, Taryn Armour, has started a crowdfunding campaign on BackaBuddy where they have already raised over R114 000 of his R500 000 with the help of 82 incredible donors.
“We are absolutely blown away by how kind everyone has been. The money raised will allow James to tick off his bucket list and make the most amazing memories with loved ones along the way. Long term we will need to look at adapting our home to James requirements.” says James’ parents.
As a community, we have the power to make a difference in James’s life – to stand beside him, offering our love, support, and encouragement every step of the way. Together, let us rally around this remarkable young man and his family, ensuring that they are able to celebrate life and create cherished memories, free from the confines of hospital walls and treatment rooms.
“To me, a donor is someone who selflessly offers something from themselves to help another person or cause. Whether it’s time, money, support or prayers. I want to express my immense gratitude. Thank you for providing me with the opportunity to pursue activities I enjoy and create the most amazing memories with my family and loved ones.” says James.
