At BackaBuddy, we believe in the profound impact of collective generosity to transform lives and uplift communities. As South Africa’s leading crowdfunding platform, we are honored to support countless individuals and causes, providing a reliable foundation for heroes to stand on.
With over R550 million raised from more than 55,000 global donors for over 44,000 causes, we’ve seen the incredible difference we can make together. Our community’s impact has crossed borders, touching lives not only in South Africa but across the world.
Dedicated Support
At BackaBuddy, our acronym GECKO represents our core values: Generosity, Empathy, Compassion, Kindness, and Openness. Our whole team embodies these values, providing hands-on support and treating every person and cause with genuine care.
We are deeply committed to the campaign creators, charities, and organizations we assist. Our team is skilled and experienced, offering strategy and guidance across multiple platforms to ensure the best results for everyone.
Building Trust Through Integrity
Trust is at the heart of BackaBuddy. We treasure the faith our community places in us with each contribution. We are equally committed to supporting our campaign creators who set up campaigns to raise funds for various causes and charities. To honor this trust, we uphold a meticulous vetting process for every campaign, ensuring that donations are used effectively and ethically. Our goal is to ensure that each act of giving translates into tangible, positive impact.
Listening, Learning, and Growing Together
Your feedback is invaluable to us. It helps us navigate challenges and improve our platform. Recently, we launched our new website designed to enhance your crowdfunding experience with an updated look and many new features.
We faced a few glitches with the new site that caused frustration for our campaign creators, charities, and donors. We sincerely apologize for any inconvenience this may have caused. We are grateful for your patience and understanding during this transition. Thanks to your invaluable feedback, we have resolved these issues. Today, our platform is more robust and reliable, better equipped to support your crowdfunding efforts with advanced technology and attentive service. Your continued support means the world to us, and we are committed to making your experience even greater and more impactful.
Our Commitment to Excellence
We are proud of our review track record, reflecting our dedication to serving our community with integrity and care. In 2023, we received 312 reviews with an average rating of 90. In 2024, we’ve already garnered 212 reviews with an even higher average rating of 91. These numbers showcase our commitment to continuous improvement.
If you’d like to leave us a review, you can do so on Hello Peter or Google My Business.
Contact Us
If you have any questions, need assistance, or wish to share your story, our team is here to help. You can contact us anytime with concerns, compliments, or support needs. Reach out to us through our Contact Page or directly via email at [email protected].
Thank you for being a part of the BackaBuddy family. Let’s continue making a difference, one campaign at a time.