With the number of Facebook users in South Africa to reach over 19.8 million by 2023, according to Statista, there is ample opportunity for your crowdfunding campaign to reach a wide network of supporters on the social network.
In this guide, we will discuss the power of Facebook Marketing and walk you through some practical tips that you can use to promote your cause.
Why use Facebook to promote your crowdfunding campaign?
According to Hoodsuite.
82% of internet users in South Africans are active users of Facebook and 57% also use Facebook Messenger
Recent statistics have revealed that Facebook users spend an average of about 40 minutes daily on Facebook.
How to post on Facebook
To share a post on Facebook:
From the top of your News Feed, click What’s on your mind, [Name]?
Write a short message to introduce your crowdfunding campaign (following the guidelines below) and remember to include your BackaBuddy Link.
Once you have created your post. Share it your Facebook Story
On the post you have just created, Click Share
Select Share to Your Story Now.
When to post on Facebook
When it comes to posting on Facebook, research shows Thursday and Friday to be the best days. Here’s what we found:
According to World Wide Worx, the best time to post on Facebook in South Africa to maximise the number of people who see it, is on a Thursday between 09:00 and 10:00.
Hubspot determined Thursdays and Fridays from 1 p.m. to 3 p.m. are the best times to post.
Please note: You can post your campaign on any day, see what works the best for you! We recommend sharing your campaign at least 2/3 times a week across your social media platforms for the best possible result.
Writing your campaign post
The purpose of posting your campaign on Facebook is to reach as many people on your friends list as possible, as well as other Facebook users who might not know you.
Before posting on Facebook, consider these key factors:
1. Keep your message short and specific
According Express Writers, Facebook posts with 40-80 Characters result in 86% more interaction (likes, comments, shares, link clicks).
2. Provide enough information
Make sure your post answers these questions:
Whoare you raising funds for? (name, age, location)
Why are they in need of funds? (what has lead you to crowdfunding?)
What will funds raised be used for? (in a tangible way mention how funds will be used, for example “We are raising funds to purchase 100 pairs of shoes for 50 children”
When will funds be needed? (ie. is there a sense of urgency or is your campaign time-sensitive?)
Where can people make a donation? (Include the call to action: Please support my crowdfunding campaign on BackaBuddy, by making a donation here: [copy and paste BackaBuddy Link)]
Take a look at these examples:
You can use this template as a guideline:
Hi everyone,
I have created a crowdfunding campaign on BackaBuddy to raise funds [to/for].
We are hoping to raise [fundraising target] by [time period] that will allow us to [positive impact].
Please be so kind as to support our crowdfunding campaign by making a donation here: [BackaBuddy link]
If you are unable to donate, please share our campaign with your friends and family.
Instead of posting your BackaBuddy link by itself, upload your message with a positive, yet emotive photo or video.
Photo:
According to Post Planner, posts with photos receive 84% more link clicks, this means more Facebook users will click onto your BackaBuddy campaign if you have great visual content.
Where possible include hi-quality images that tell a positive story, avoid shocking or graphic content, as this might discourage Facebook users engaging with your content. You can load a single image, or add a series of images that tell your story.
Video:
It is in your best interest to share your post with a short, informative and emotive video that’s between 1-3 minutes long. While a strong image will make your followers take notice, a video will increase your engagement by 7 times and your campaign has an opportunity to raise 4 times more funds.
Make use of these Facebook tools to promote your crowdfunding campaign
Facebook Messenger
Posting a status update about your campaign will help you reach friends and friends of friends on Facebook, but when engaging with close friends and family on Facebook, it is always better to send a short/personal message directly via Facebook Messenger.
According to RadiumOne, 84% of online sharing now takes place through instant messaging apps such as WhatsApp, Facebook messenger and WeChat, this is because messages are both opened and read, typically within the first 3 seconds.
To send a direct message on Facebook on a computer:
Click in the top right of the screen.
Click to start a new message.
Start typing a name into the To field. Names of friends will appear in a dropdown.
Select the person or people you want to message.
Type your message, then press enter or to send.
You can also click Message at the top of someone’s profile to message them.
Facebook Stories
Facebook stories are a great way to create awareness about your campaign, share updates and ensure your campaign maintains momentum.
Stories are typically about 20 seconds long and stay on your profile for only 24 hours, but it is an effective way to encourage Facebook users to engage with your cause and send you direct messages.
To share a story on Facebook:
Click + Add to Story at the top of your News Feed..
Click Photo/Video to add a photo or video from your computer.
Next to Your Story, you can click the audience selector (example: Public or Friends) to choose who can see your story.
Click Post.
Facebook groups
Once you have managed to interact with your close networks via posting status updates, posting stories and sending direct messages via Facebook messenger, it is time to have a look at Facebook groups in your area that are relevant to your cause.
Joining groups with a higher following, will help you reach a wider audience of potential supporters.
By seeing your posts, users will be able to share your campaign, donate via your BackaBuddy link, interact with you via the comments section or directly via Facebook messenger..
This new feature from Facebook is quickly gaining popularity. Now instead of simply sharing a video on Facebook, you can invite friends to watch videos with you in real-time.
This is a great opportunity to engage with potential donors as you are able to comment and interact with your audience.
Don’t forget to include your BackaBuddy campaign link in the comments section for anyone who would like to support your cause.
Facebook Live
According to Vimeo, 78% of online audiences watched a live video on Facebook in 2018.
Live videos are great for sharing quick updates, conducting short interviews or answering questions your audience might have relating to your campaign. Facebook recommends that live videos should be at least 10 minutes long.
Your followers will be notified when you’re broadcasting live on Facebook, so it is a great way to create awareness around your crowdfunding campaign.
Remember to include your BackaBuddy campaign link in the description as your video will still be available to watch after the live stream has ended.
To go live on Facebook:
Click What’s on your mind, [Name]? at the top of your News Feed.
Click then click Live Video.
Write a short description of your campaign and include your BackaBuddy link for donations.
Click Go Live in the bottom left.
We hope you enjoyed our tips for Facebook Marketing! While Facebook is a great tool to use to reach a wider audience, it should not be used in isolation.
Click Below for more tips on how to run a successful crowdfunding campaign on BackaBuddy:
According to BusinessTech, over 3.8 million South Africans use Instagram.
With over 1 Billion users globally, Instagram allows you to reach a wide audience of supporters through sharing beautiful photos, engaging videos and trending hashtags.
In this guide, we will discuss the power of sharing your crowdfunding campaign on Instagram and share practical tips you can use to promote your cause.
Why use Instagram to share your crowdfunding campaign?
Instagram boasts 58 times more engagement per follower than Facebook, According to ecommerceCEO
60% of Instagram users use the platform once a day, according to Sprout Social
Before posting on Instagram, consider these key factors:
Put your crowdfunding campaign link In your bio
Whether you are creating posts, stories or IGTV videos to promote your campaign, it’s important to give your followers a call to action to donate to your campaign.
How to post a link in your Instagram Bio
When posting on Instagram, direct your audience to click on the link in your bio for more information and to make a donation!
When to post on Instagram
According to Hubspot, the best time to post on Instagram is between 2pm-3pm. There is also an increase in engagements on Thursdays 5am, 11am and between 3pm-4pm.
Quintly also states that interactions are 22.29% higher on Saturday and Sunday.
Please note: You can post your campaign on any day, see what works the best for you! We recommend sharing your campaign at least 2/3 times a week across your social media platforms for the best possible result.
Visual content
Photos and videos are the language on Instagram, you will need to upload visual content in order to create a post with a caption.
Photo
Instagram images get on average, 23% more engagement than Facebook images, according to Business of Apps.
Post hi-quality photos that tell your crowdfunding story. Avoid shocking or graphic content, as this might discourage Instagram users engaging with your content.
Video
Video posts get up to 38% more engagements than image posts, according to Mention.
Post short, informative videos on your Instagram timeline to introduce the aim and importance of your crowdfunding campaign and direct users to your campaign link in your bio.
For videos longer than 60 seconds, you will need to upload your video to IGTV (more information below)
Writing your Instagram post caption
Keep your message short and specific
While you have more than 2000 characters at your disposal when writing your post caption, Sprout Social, suggests 138-150 characters will get you the most engagement (shares, likes, comments)
If you want to ensure that your full caption is visible and is not cut off by the “see more” tab, keep your post within 125 characters.
What information should your post include?
To introduce your crowdfunding campaign, make sure you answer the following questions in your post.
Whoare you raising funds for? (name, age, location)
Why are they in need of funds? (what has lead you to crowdfunding?)
What will funds raised be used for? (in a tangible way mention how funds will be used, for example “We are raising funds to purchase 100 pairs of shoes for 50 children”
Where can people make a donation? (Direct your audience to click on the link in your bio to make a donation to support your cause)
#Hashtags
Make use of hashtags to make your post more discoverable – this will allow you to reach more people who are interested in your topic.
Instagram allows users to post 30 hashtags in a single caption, to avoid your post looking like spam, it’s recommended to use no more than 10 relevant hashtags in your post.
Even including one hashtag in your post can increase your engagement by 12.6% according to PR Daily.
Creating a hashtag
To Create a hashtag, simply type # and your keyword in your post caption.
Popular hashtags to use when sharing your crowdfunding campaign
When creating a post, Instagram allows users to mention/tag other users and influencers, their location, organisations and businesses. This will notify other users to view and interact with your post.
Location is key
By tagging your area location in your Instagram post can increase your engagement by 79% according to PR Daily.
Research also shows that crowdfunding campaigns are typically supported locally – be sure to let Instagram users know where you are from!
Not sure what to say? Use this template:
We have created a crowdfunding campaign on @backabuddy to raise funds [to/for]. Funds raised will allow us to [positive impact]. Click on the link in my bio to make a donation. #crowdfunding #backabuddy #donations #fundraising #southafrica
Include:
Other relevant/trending hashtags
Tag your location
Tag Instagram users/organizations that relate to your cause
Post multiple images/videos
By creating a carousel on Instagram, you can post up to 10 images to tell your crowdfunding story and increase engagement.
Make use of these Facebook tools to promote your crowdfunding campaign
Direct Message
Make use of Instagram’s direct message option to reach out to close friends and family, influencers and organisations who might be interested in supporting your cause.
With Instagram Direct, you can send messages, photos and videos to one or more people. Messages won’t appear in Feed, search or your profile.
Instagram Stories
Posting stories is a great way to create awareness about your campaign, share updates and ensure your campaign maintains momentum.
Instagram stories are typically about 15 seconds long and stay on your profile for only 24 hours.
Why post Instagram stories to share your crowdfunding campaign?
According to The Mobile Media Lab, Instagram stories receive 2-3 times more engagement than regular posts.
According to Social Media Today Instagram stories boast over 300 million active daily users.
Before posting a story on Instagram, consider these key factors:
Place your text toward the center and bottom of the screen and keep your message short and clear.
Mention other Instagram users and organizations in your story, to allow your story to be re-posted.
Use 1 or 2 relevant Hashtags on your Instagram story to increase your visibility.
Save your story to your highlight reel, so your campaign updates can be viewed longer than 24 hours.
Share your Instagram story to Facebook
Add your story to your highlights
IGTV
With the introduction of IGTV, Instagram users can post 10 minute long videos and increase their visibility by appearing on the “Explore” tab on the platform.
Need advice for putting together your video? Read Our Guide.
GO Live on Instagram
Instagram now allows users to post 60 minute live videos. Just like Facebook live, your followers will be notified when you’re live and will be able to interact with you in real-time.
Sharing live videos is a great way to introduce your campaign, share campaign updates and milestones, conduct short interviews and provide additional information about your project.
We hope you enjoyed our tips for sharing your crowdfunding campaign on Instagram!
While Instagram is a great tool to use to reach a wider audience, it should not be used in isolation.’
Crowdfunding is the practice of funding a project or satisfying a need in your organization by raising money from many people who each contribute a small amount to your cause.
Crowdfunding is growing rapidly in South Africa, giving non-profit organizations an opportunity to raise more money through tapping into power of the crowd.
It is a way fundraise that doesn’t rely on sponsorships from big businesses or the government, but rather relies on many small contributions from those around you who are inspired by your cause.
Although over R59 million has been raised on BackaBuddy for various causes, our most successful charities, The Smile Foundation and Rainbows and Smiles for example, will tell you that crowdfunding is not easy.
If you understand that crowdfunding requires a lot of effort, speaking to your networks and isn’t a quick fix for your organization, then you’re in the right mindset for a successful campaign!
In this article, we will cover the following:
Do you have the necessary tools to run a campaign?
Managing your Crowdfunding Expectations.
What are your needs?
Do you have access to a crowd/network?
Who is going to be in charge of your campaign?
Do you have the tools you need to run a campaign?
For a successful crowdfunding campaign you need access to a couple practical tools such as a Computer, Smartphone with an Internet connection. If you are unable to connect and talk to your potential donors, it will be difficult to raise funds online.
Have you created social media accounts for your organization? Do you have a mailing list with email addresses or database of your supporters?
Do you have previous success stories or testimonials from past projects in the form of videos, photos, articles etc will bring credibility to your campaign.
Managing your Crowdfunding expectations
Are you crowdfunding for a quick/large cash injection to save your organization or do you need to secure funding for a certain need within your organization?
Although crowdfunding can be rewarding, success does not come easy to those who expect a large amounts of money in a short space of time, particularly you are a new charity.
The chance of you reaching your target shortly after you go “live” is rare, our big, high networked charities, would be able to tell you that it doesn’t happen often!
If you understand that crowdfunding is a process that requires the correct marketing message, a target that isn’t too high and lots of communication with your supporters, then you have a clear view of what to expect!
What are your needs as a charity?
Simply put, WHAT are you crowdfunding for and WHY.
Crowdfunding is the most effective, when you focus on a certain need that you can measure.
Sit with your fundraising team and your finance department to identify specific needs that are “tangible” and easy for the public to understand.
This step is very important in determining how successful your campaign will be, general phrases should be avoided.
Your donor wants to know exactly where their money is going to in order to connect with your cause.
What doesn’t work:“The funds will be used for social upliftment”
What works: “The funds will be used to build a free-clinic in Mitchells plain that will support a community of 200 people”
What doesn’t work: “To help children reach their potential”
What does work: “It costs R30 000 to put one child through a coding course, we hope to put 5 children in through this course at Buddy Coding School in Blouberg by 2019.
What doesn’t work:“ Raising money for awareness”
What does work:“We plan to visit 10 Government schools to educate students about Gun safety”
Tip: Be the first person to support your own campaign. No one wants to support a project that has 0 funds raised.
Setting a realistic, target is an important part of setting up your crowdfunding project.
If your target is too high, you will discourage donations in smaller amounts, because your donor might think their R100 donation won’t make your barometer go up.
As a non-profit, you most likely have a number of important needs in your organization, for the purpose of crowdfunding, it is better to tackle one need at a time.
For example, You might need 5 new vehicles for your organization that will cost R500 000, which might discourage the average donor, but if you crowdfund for 1 vehicle that costs R100 000, your campaign seems a lot more achievable.
Finding your crowd.
Crowdfunding can be a great way to raise money, build your donor database and communicate with your donors on a more personal level.
Where is my crowd?
Your existing Donor Database. (List of names and contact information of those who have donated to your charity in the past)
Your Social Media followers
Your website or blog subscribers.
Past & Present Volunteers/Interns.
The Media: Your local radio station/local paper
Your family & Friends
Who will be in charge of the campaign?
A successful crowdfunding campaign, can’t be done alone.
Rainbows and Smiles have raised over R2 Million rand on BackaBuddy. Click here to see how.
You will need at least one person in your organization who will be in charge of all the crowdfunding activities.
Sit down with your team and determine who will be responsible for the following:
Setting up the campaign.
Marketing the campaign by creating interesting things to post online.
Engaging with your supporters.
Who will run the Facebook/Twitter page.
Updating donors on how successful your campaign was and thanking them for their support.
… so do you think you have what it takes to run a successful campaign?
Listen to our COO, Catherine Du Plooy’s advice to new charities using crowdfunding here
While it’s not impossible to crowdfund large sums of money through crowdfunding, these are often rare occasions that require a lot of time, dedication, a large network of supporters, and the use of social media.
In this article, we will guide you through setting your fundraising target and what you should consider when setting your goal.
Managing expectations
To investigate on average how many donors it typically takes to reach your fundraising target, we researched over 600 successful campaigns on BackaBuddy.
We found that campaigns that raise:
R10 000 typically have 15+ donors
R20 000 typically have 30+ donors
R50 000 typically have 40+ donors
R100 000 typically have 130+ donors
R200 000 typically have 185+ donors
R250 000 typically have 190+ donors
Small fundraising targets
Depending on your network of supporters, campaigns with smaller fundraising targets (R5000-R10 000) tend to reach their fundraising targets quicker and can be funded by approaching your close, personal network and making use of social media.
Smaller targets tend to be less intimidating to donors and often focus on one tangible need which makes the campaign more appealing to supporters.
A basic guide to Raising 10 000 and below.
A basic guide to Raising R20 000
Medium to large fundraising targets
If your fundraising target is significant (R50 000 – R200 000) or if you’re raising funds for ongoing costs, your campaign will typically take on a longer fundraising cycle.
To avoid donor fatigue, you will need to approach a wider network of supporters through social media and the press. (If your campaign is newsworthy)
Campaigns with large fundraising targets can be intimidating to potential supporters, as they often feel their contribution won’t make much of an impact on the barometer.
If possible, re-evaluate your campaign ask and structure your campaign around your most pressing need. If there is no way to decrease your campaign target, include a breakdown of your costs, so donors can see where the funds will be used.
A basic guide to Raising R50 000
A basic guide to Raising R100 000 and above.
Reasons to adjust your fundraising target
You have included too many needs in your fundraising ask
Your fundraising needs have changed
You have exhausted your personal network of supporters
There’s a lack of support at the start of your campaign
Storytelling is key:
Whether you’re raising a small, medium or a large amount of money through crowdfunding, make sure your campaign story is well written, informative and emotive. Read More.
If you can, introduce your crowdfunding campaign with a 1 minute video shot on your cellphone – as campaigns with video content tend to raise 4 times more funds. Read More.
Before setting up a crowdfunding campaign, make sure you have ticked off all the items in our advice checklist.
BackaBuddy has supported more than 10 000+ individuals and charities in setting up crowdfunding campaigns for medical fees, tuition and various other causes in South Africa.
Crowdfunding is the practice of funding a project online by receiving many small donations from a number of individuals through the use of social media and the press.
Through emotive storytelling, imagery and video content, campaign creators are able to present their cause to the public to reach their specified fundraising target.
In 2020, BackaBuddy, celebrated R200 Million raised for charitable causes across the country.
Crowdfunding for a person
BackaBuddy has thus far welcomed over 16 600 individual fundraising campaigns for medical expenses, tuition fees, sporting tours, community projects and good deeds.
Over 3 200 charities are also active users of the platform, raising funds for various needs within their organisation through their own projects, and have collectively invited over 21 400 individuals to pledge their birthdays or participate in events to raise funds on their behalf.
As the class of 2020 looks to the future and many prepare for their tertiary studies, individuals across South Africa are faced with the challenge of securing funds for the year ahead to cover registration fees, text books, accommodation and the unexpected costs they’ll face on their new academic journey.
Click here to Raise Funds for your educational needs on BackaBuddy
For this reason, many students reach out to their family, friends and their wider community to avoid student debt by opting to raise funds for their education through crowdfunding.
Empowered to take responsibility for their studies, students pen their stories, film a short video appeal, set their fundraising target and take to social media with their unique campaign link to encourage donors to support their cause.
Take a look at these students and how they secured their university fees with a little help from their friends.
Xolisa
Xolisa Shenxani (18) from Sir Lowry Pass Village in Cape Town, has had his heart set on becoming a commercial pilot from a young age despite coming from a disadvantaged background.
Xolisa Shenxani
“I used to look up into the air and see helicopters fly over my house but I didn’t know what they were. I thought, ‘I would love to fly that thing!’, but I wasn’t sure if people could fly in it. I remember, in grade 1 or 2, a helicopter landed on the soccer field in Sir Lowry’s Pass and I got to see inside of it. That’s when I knew that I wanted to become a pilot!” – says Xolisa
Xolisa’s dreams were set in motion in 2019 after almost R200 000 was raised to fund his grade 11 and matric year at private school. Xolisa was taken by surprise when an anonymous donor contributed R 101 500.00 to his BackaBuddy campaign, leaving only a short message of support “Glo jy kan dit doen”
Xolisa’s mentor, Philip Bellstedt was happy to report that Xolisa passed matric with impressive results and achieved the minimum requirements to apply for the airforce this year!
Forgiveness
Over the last 2 years, Mulanga Forgiveness Kolela, a dedicated, hard working Congolese asylum seeker that has been residing in South Africa for the last 9 years has raised over R115 000 on BackaBuddy towards her Engineering studies at Stellenbosch University for BEng Mechatronics.
“I have set three long term goals for myself. My first goal is to get my Honours in Mechatronics. The second is to get my Master’s in Biomedical Engineering. My final goal is to eventually run a company dedicated to creating and making cost-effective medical devices for financially disadvantaged children with physical disabilities.” – says Forgiveness
Mulanga Forgiveness Kolela
Francis
After completing 2 years of study at the University of Cape Town, Frances Whitehead was awarded Golden Key Honours Society membership and placed on the Dean’s Merit list.
When her family faced financial struggles in her final year, Frances turned to crowdfunding to cover the cost of her tuition. With the support of donors both locally and internationally, over R130 000 was raised and Frances was able to access her second year results and register for her studies in n February 2019.
Randy
Randy Seda (21) always had dreams of becoming a chartered accountant. Showing that hard work pays off, Randy was decorated with the Golden Key Honours Society membership which is awarded to the top 15% of students at the University of Pretoria.
With his loving family unable to support his education, Randy set up a crowdfunding campaign on BackaBuddy, that raised over R350 904.98 which was payed directly to the University.
Randy Seda
Nissi
During the lockdown, Nissi Maguwa, a 23 year old fashion student at Fedisa Fashion School set up her crowdfunding campaign to cover her fees as both her parents were unemployed and unable to afford the cost of her education.
Illustrating her passion for fashion, Nissi put together a short video to introduce her campaign to potential donors. Her campaign has thus far raised almost R15 000 from kind donations.
As a student on BackaBuddy, you can raise funds if:
You are a public/private student
You are a foreigner living in South Africa
You are experiencing Financial exclusion
You can provide valid documents to support your fundraising needs.
What you can raise funds for?
Laptops
Registration
Accommodation
Transport
Tuition fees
Graduation ceremony
Sign-up on BackaBuddy to raise funds for your studies
Tell us your story by submitting this form and begin raising funds within 24 hours. If you have any questions, feel free to reach our to our team: [email protected]