Your First 14 Days on BackaBuddy: How to Give Your Campaign the Best Start

Your First 14 Days on BackaBuddy: How to Give Your Campaign the Best Start

Launching a crowdfunding campaign can feel overwhelming — but you don’t have to figure it all out on your own.

This 14-day guideline is not a checklist or a rulebook. It’s a practical, compassionate roadmap built from what we’ve seen work best across thousands of successful BackaBuddy campaigns.

Each day offers one simple, doable action to help you build momentum, grow your reach, and deepen connection with your supporters — all in a way that feels authentic to you. Whether your cause is personal, joyful, or rooted in something more difficult, we’re here to help you share your story with confidence.

Use what feels right, skip what doesn’t, and come back to it anytime you need support.

Day 0: Let’s Get Your Campaign Ready to Succeed

Before sharing your campaign, here’s how to set yourself up for success:

  • Write a clear, heartfelt story (200–500 words):
      • Who you’re fundraising for
      • What the funds are for
      • Where this is happening
      • Why now
      • What donations will cover
  • End with a thank you and a call to action
    Add 3–5 high-quality, friendly images
  • Optional: Film a short 30–60 second video introducing yourself and your cause
  • Set a realistic, specific goal (e.g. R2,000 for school fees or R5,000 for medical transport)
  • Enable thank-you messages
  • Wait to verify — we’ll do that after a few donations

Read our guide: ’10 Elements for Writing a Great Backabuddy Crowdfunding Story’

Campaigns with strong stories, clear visuals, and a video raise up to 4x more.


Day 1: Start With Seed Support

Before going public, message 5–10 close friends or family privately via WhatsApp, Messenger or Email.

Suggested message:
Hi [Name], I’ve just launched a crowdfunding campaign on BackaBuddy to help with [brief description – e.g. my mom’s surgery or school fees.
Before I share it more widely, I wanted to ask if you’d consider being one of the first to support it — even a small donation or a quick share would mean a lot.
Here’s the link: [insert link]

Campaigns with early support raise up to 2x more.


Day 2: Share on WhatsApp Status and Small Groups

Once you’ve received 3–5 donations, it’s time to share a little wider.

  • Post to your WhatsApp Status
  • Share in family, school, or neighbourhood groups

Suggested message for groups:
“We’ve just launched our BackaBuddy campaign to help with [brief cause].
Thank you to everyone who’s already helped. If you’d like to support or share, here’s the link: [insert link]”

Suggested WhatsApp Status:
“Raising funds for [short cause]. Please support or share [insert link]”

How to post a WhatsApp Status:

1.Open WhatsApp
2.Tap Status
3.Tap the Pencil icon to write your message
4.Paste your link
5.Tap the spacebar after your link (this shows the preview)
6.Tap Send

Read our guide: “Promoting your crowdfunding campaign on WhatsApp”

Tip: Refresh your status every few days with thank-you updates or new progress.


Day 3: Reach Out to Your Wider Network

Think of people outside your close circle who would still care:

      • Extended family
      • Old classmates or teachers
      • Former or current colleagues
      • Church or community groups

Send a brief, warm message with your campaign link. A personal approach goes a long way.

Day 4: Post Publicly on Social Media

You’re ready to post more broadly.

 Tips:

  • Write a friendly caption (2–3 lines)
  • Add a photo or video
  • Include the donation link or say “link in bio”

Example Facebook post (150–200 words):

“We’ve launched a BackaBuddy campaign to support [Name], our [relationship if applicable – e.g. daughter or friend].
So far, we’ve raised R[amount] of our R[goal] — and we are so grateful.
Donations will help cover [short impact – e.g. physio or school fees].
Please support or share if you can.
[Insert link]

Instagram post example:

“We’ve launched a campaign to help [Name] with [brief cause].
R[amount] raised so far of our R[goal].
Every bit helps.
Link in bio.”

Tip: Pin your post to your profile and tag people who’ve supported you.

Read our guide: 7 Effective Ways to Promote Your Crowdfunding Campaign and Get Donations”


Day 5: Ask for Social Media Champions

Ask 2–3 friends or early donors to reshare your post with a personal note.

Suggested message:

“Hi [Name], thanks again for your support.
Would you mind resharing the post I shared about the campaign, and maybe adding a few words about how you know me or why you chose to support?
Here’s the link to the post: [post link]
Campaign link: [BackaBuddy link]”

Example caption they can use:

“I’m resharing this post from [Your Name].
They’re raising funds for [cause] and I’ve already donated.
If their story moves you, please donate or share: [insert link]”

Also do this:

    • Go to your campaign page > Manage Campaign > Edit
    • Add the link to your original social media post so others can find and reshare it
    • Tag and thank supporters when they reshare


Day 6: Film a Quick Campaign Video (If You Haven’t Yet)

A 30–60 second video filmed on your phone can boost donations up to 4x.

What to say:

    • Introduce yourself
    • Share what’s happening
    • Say why help is needed now
    • End with: “If you can support or share, we’d be grateful”

Use the video on:

    • Your campaign page
    • WhatsApp Status
    • Social media
    • Email to [email protected] (for help sharing with donors)


Day 7: Start Verification

Once you have a few donations:

    • Log into your dashboard
    • Upload your ID and banking details (secure and confidential)
    • Verification builds trust and allows payout

If anything is unclear, your campaign manager is here to help.


Day 8: Share in Groups or Forums

Expand your reach by sharing in:

    • Local Facebook or community groups
    • WhatsApp chats with neighbours or teams
    • Forums or cause-based spaces

Include a short, genuine message — don’t just post a link.


Day 9: Share a Story or Video Update

Post a quick thank-you or progress update to keep your story visible.

Suggested caption:

“We’ve raised R[amount] so far — thank you.
This campaign is for [Name], who is [short story].
We’re close to our goal of R[target].
If you’d like to support or share: [link]”

How to post a link in Instagram Stories:

1.Tap Stories
2.Select a photo/video
3.Tap the Sticker icon
4.Choose the Link sticker
5.Paste the link and customise text
6.Post


Day 10: Celebrate a Milestone

Whether you’ve raised R1,000 or more, thank your supporters.

Suggested caption:


“Thanks to over [donor count] people, we’ve raised R[amount] of R[goal].
This has already helped us [impact so far].
[Name] is [brief description].
This support has [e.g. lifted a huge weight].
Thank you.
If you’d like to support or share, here’s the link: [BackaBuddy link]”


Day 11: Share Again (With a New Angle)

Most people need reminders. Share again with a fresh approach:

    • Use a different photo
    • Add a short update
    • Include a quote or story
    • Mention how support is helping


Day 12: Follow Up Personally

Message people who:

    • Said they’d donate
    • Reacted but didn’t click
    • Helped in past campaigns

Use a gentle reminder:
“Hi [Name], just checking in — no pressure, but if you’d still like to support or share, here’s the link.”


Day 13: Share Your Story with the Media (Optional)

If your campaign has 20+ donations and a strong story, you can explore media coverage.

    • Write a short press release
    • Include 1–2 photos and a quote
    • Submit to platforms like MyPR or Pressportal
    • You can also contact local journalists

Read our guide: “How to Share Your Crowdfunding Campaign in the Media


Day 14: Donor Update (Sent by BackaBuddy)

Let your donors know how it’s going.

Email [email protected] with:

    • 2–3 short sentences about progress
    • What the support has meant
    • A photo (optional)

We’ll send the update on your behalf. Donor updates keep supporters engaged and help build long-term trust.

There’s no perfect way to run a campaign. What matters is showing up, sharing honestly, and staying connected. The BackaBuddy team is here to help you every step of the way — from setting up your campaign to reaching new audiences.

If you ever feel stuck or unsure, reach out. You’re not alone — and you’ve got this. Get your questions answered by our friendly support team, Contact Us.

Finding a Bank Confirmation Letter for Your Campaign on BackaBuddy

Finding a Bank Confirmation Letter for Your Campaign on BackaBuddy

To get your campaign fully verified and ready to receive donations, you’ll need to upload a bank account confirmation letter. This letter helps us ensure the account details on your campaign are valid and linked to you (or your organisation).

We know admin isn’t the most exciting part of crowdfunding — but we’ve made it as easy as possible. Below are step-by-step instructions to help you download the letter from your bank.

If you run into any trouble, don’t worry — we’re here to help.

Absa

Using the Absa App

    1. Log in to the Absa Banking App
    2. Select your account
    3. Tap Details, then Download Confirmation Letter

Online Banking

    1. Head to absa.co.za and log in
    2. Click Accounts, then choose your account
    3. Select Account Confirmation Letter to download or email it to yourself

Capitec Bank

Using the Capitec App

    1. Open the app and log in
    2. Tap Save, then select your account
    3. Tap Send Account Details — this will email the confirmation letter to you

Online Banking

    1. Log in at capitecbank.co.za
    2. Go to Account Info, then download the letter

Prefer to go in person?
Visit any Capitec branch with your ID and they’ll print it out for you.

Discovery Bank

Using the Discovery App

    1. Log in and tap more
    2. Tap other documents
    3. Tap Account Confirmation Letter
    4. Select Account
    5. Share

Online Banking

    1. Go to online.discovery.bank
    2. Click Accounts, choose your account
    3. Then select Download Confirmation Letter

FNB

Using the FNB App

    1. Open the app
    2. Tap your account > More
    3. Select Account Confirmation Letter

Online Banking

    1. Go to fnb.co.za and log in
    2. Click My Bank Accounts > Account Options > View Details
    3. You’ll see the option to Download or Email your letter

Nedbank

Using the Nedbank Money App

    1. Log in
    2. Select statements and Documents
    3. Select Account Confirmation Letter
    4. Select Proof of Bank account

Online Banking

    1. Visit nedbank.co.za and log in
    2. Click Accounts, select your account
    3. Choose Download Account Confirmation Letter

Standard Bank

Using the Standard Bank App

    1. Log in to the app
    2. Tap your account > Details
    3. Tap Send/Download Confirmation Letter

Online Banking

    1. Go to onlinebanking.standardbank.co.za
    2. Select Accounts, then your account
    3. Click Download Confirmation Letter

TymeBank

Using the TymeBank App

    1. Log in
    2. Tap your EveryDay Account
    3. Tap More Options > Download Account Confirmation Letter

Online Banking

    1. Go to tymebank.co.za and log in
    2. Click on Accounts, choose your account
    3. Select Download or Email Confirmation Letter

 

Uploading Your Letter to BackaBuddy

Once you’ve got your confirmation letter, head to your campaign dashboard, go to the Verification section, and upload your document.

Double check the following before uploading:
✔ Your full name is clearly visible
✔ Banking details match what’s listed on your campaign
✔ The letter is dated within the last 3 months
✔ The file is a PDF or clear image (JPG/PNG)

We recommend doing this as soon as you can — this is the final step before your funds can be paid out.

Need a Hand?

We’ve put together a helpful step-by-step video to walk you through the verification process:
Watch here: How to Verify Your Campaign & Get Funds

Still unsure or stuck? You’re not alone — just drop us an email on our contact page or reach out to your campaign support manager.

We’re here to help you every step of the way. You’ve got this!

Revolutionize Your Fundraising: Jill Ritchie & Erica Schofield’s New Book on Crowdfunding for Nonprofits

Revolutionize Your Fundraising: Jill Ritchie & Erica Schofield’s New Book on Crowdfunding for Nonprofits

The fundraising landscape is evolving at an unprecedented pace, presenting nonprofit organizations with both new opportunities and growing challenges. In this shifting environment, the ability to tap into diverse funding avenues is no longer a luxury but a necessity. One such avenue, crowdfunding, has emerged as a game-changer for nonprofits, offering a powerful way to engage supporters, amplify impact, and build financial resilience.

Recognizing this shift, two industry experts have joined forces to share their expertise in a groundbreaking new book, Crowdfunding for Nonprofits: A Guide to Activating Support Networks. Authored by Jill Ritchie, a seasoned fundraising consultant, and Erica Schofield, a crowdfunding specialist and CEO of Thundafund, this comprehensive guide provides nonprofits with the tools and insights needed to harness the power of the crowd effectively.

 

Crowdfunding: A Game-Changer for Non-Profits

Crowdfunding is far more than a passing trend, it is redefining the way nonprofits raise funds. With platforms like BackaBuddy and Thundafund offering direct access to potential supporters, organizations now have unprecedented opportunities to rally their networks and secure critical funding.

In Crowdfunding for Nonprofits, Jill and Erica delve into the mechanics of crowdfunding, offering a step-by-step roadmap for integrating it into existing fundraising strategies. Whether an organization is just beginning its crowdfunding journey or looking to refine its approach, this guide provides practical, evidence-based insights into launching successful campaigns. From the fundamentals of crafting compelling campaigns to leveraging behavioral science techniques, the book equips nonprofits with the knowledge needed to thrive in an increasingly competitive funding environment.

Backed by real-world case studies, up-to-date statistics from leading crowdfunding platforms, and easy-to-use checklists, the book serves as a hands-on resource. Its A4 format ensures easy reference, making it a valuable tool for organizations navigating the ever-changing fundraising landscape.

 

Building Resilience in a Challenging Landscape

As traditional funding sources become more competitive and unpredictable, nonprofits must find innovative ways to remain resilient. Crowdfunding offers more than just financial support, it fosters deeper community engagement and long-term sustainability.

Through the power of collective giving, organizations can mobilize grassroots support, strengthen donor relationships, and create a network of advocates who champion their mission well beyond a single campaign. Jill and Erica emphasize that successful crowdfunding is about more than raising funds; it’s about building an ecosystem of support that ensures long-term impact.

 

Meet the Experts Behind the Book

Jill Ritchie brings a wealth of experience to the field of fundraising. Having raised over R2 billion in her career, she is widely regarded as one of South Africa’s most accomplished fundraising consultants. Her expertise spans multiple sectors, including education, faith-based initiatives, and heritage preservation. As the author of 30 fundraising books, including Fundraising from UK Donors, Jill’s influence extends across borders, particularly in securing support from UK donors for Southern African nonprofits.

 

Pictured above: Crowdfunding expert, Jill Ritchie

 

Beyond her consulting work, Jill serves on the boards of various organizations, leading initiatives such as the UK Fund for Charities and the SA-UK Trust Network. Her passion for empowering nonprofits is reflected in her unwavering commitment to developing innovative and sustainable fundraising strategies.

Erica Schofield is an authority on crowdfunding, with a proven track record of helping organizations across South Africa, Zimbabwe, Kenya, Gambia, the US, and the UK harness its potential. As the CEO and co-founder of Thundafund, Africa’s largest rewards-based crowdfunding platform, she has played a pivotal role in transforming how nonprofits and entrepreneurs secure funding.

 

Pictured above: CEO and co-founder of Thundafund, Erica Schofield

 

Erica’s expertise stems from both personal experience and professional success. Her journey into crowdfunding began with launching her own business through a successful campaign, giving her firsthand insight into the intricacies of the process. With a background in theatre and cloud technology, she brings a unique blend of creativity and analytical expertise to the field, enabling nonprofits to craft compelling campaigns that captivate audiences and drive results. Through her consultancy, Circalyst, she continues to support social and environmental impact initiatives, demonstrating the power of crowdfunding as a catalyst for change.

 

The Book Launch and Special Offers

To celebrate the launch of Crowdfunding for Nonprofits, an exclusive pre-sale campaign is now live on Thundafund. This limited-time opportunity allows early supporters to purchase the book at a discounted rate while also accessing special rewards, including personalised, handwritten inscriptions from the authors.

In addition, backers can secure discounted tickets to the highly anticipated Annual Papillon Press Conference in May 2025, a premier event for nonprofit professionals looking to stay ahead in the evolving fundraising space.

 

Why This Book Matters

As financial uncertainty looms over the nonprofit sector, the need for adaptive and forward-thinking fundraising strategies has never been greater. Crowdfunding for Nonprofits is more than just a book, it is a strategic guide to future-proofing organizations in a rapidly changing world.

With its expert-driven insights, practical tools, and compelling success stories, this book empowers nonprofits to leverage crowdfunding as a sustainable funding mechanism. By integrating these strategies, organizations can unlock new opportunities, expand their reach, and build a dedicated community of supporters.

Now is the time for nonprofits to embrace crowdfunding as a core component of their fundraising efforts. With Crowdfunding for Nonprofits, Jill and Erica provide the ultimate playbook for making the crowd work for organizations in need.

Get your copy today and take the first step toward crowdfunding success. The crowd is waiting to support you.

 

https://www.papillonpress.biz/product/crowdfunding-for-non-profits

Stay Prepared: 2025’s Essential Emergency Hotlines in South Africa

Stay Prepared: 2025’s Essential Emergency Hotlines in South Africa

Emergencies can happen when we least expect them, and knowing who to call can be lifesaving. Whether it’s a medical crisis, safety concern, or emotional distress, having the right numbers at hand can make all the difference. 

Here’s a comprehensive list of South African emergency hotlines, apps, community groups, and organisations, updated with the latest information.

National Emergency Numbers

  • National Emergency Line (Ambulance, Fire, Police): 112 (from any mobile)
  • Police Emergency Services: 10111
  • Ambulance and Fire Brigade: 10177

Medical Emergency Services

  • ER24 Emergency Medical Services: 084 124
  • Netcare 911: 082 911
  • Life Healthcare Emergency Line: 0860 532 532

Crime and Safety Hotlines

  • Crime Stop (Report Crime Anonymously): 08600 10111
  • Childline South Africa (Child Protection and Abuse): 0800 055 555 (childlinesa.org.za)
  • GBV Command Centre (Gender-Based Violence Support): 0800 428 428 or SMS ‘HELP’ to 31531

Mental Health and Emotional Support

  • Suicide Crisis Line: 0800 567 567
  • Lifeline South Africa (Emotional Support): 0861 322 322 (lifelinesa.co.za)
  • South African Depression and Anxiety Group (SADAG) Helpline: 0800 456 789 (sadag.org)

Family and Child Welfare

  • Child Welfare South Africa: 0861 424 453
  • Stop Human Trafficking Helpline: 0800 222 777

Substance Abuse Support

  • Alcoholics Anonymous (AA): 0861 435 722 (aasa.org.za)
  • Narcotics Anonymous (NA): 083 900 6962 (na.org.za)
  • South African National Council on Alcoholism and Drug Dependence (SANCA): 011 892 3829 (sancanational.org)

Disaster and Relief Services

Animal Emergencies

  • SPCA (Animal Emergencies): 011 907 3590
  • NSRI (Beach Rescue): 082 911
  • SANParks Emergency (National Parks Rescue): 013 735 0197
  • Snake Rescue Hotline: 072 809 5806

Poison Control and Substance Abuse Support

  • Poison Information Centre: 0861 555 777

Traffic and Roadside Assistance

  • AA Roadside Assistance: 0861 000 234
  • RTMC (Road Traffic Management Corporation): 0861 400 800

Gender and Community Support Hotlines

  • Tears Foundation (Gender-Based Violence Support): 010 590 5920
  • LGBTQ+ Support Hotline: 021 422 0255

Homeless Shelters and Support

  • The Haven Night Shelter (Western Cape): 021 425 4700
  • MES (Gauteng and Western Cape Homeless Support): 011 725 6531
  • Durban North Shelter: 031 312 3147

Additional Community and Humanitarian Support

  • Local Community Watch Groups: Contact your local neighbourhood watch
  • Helplines for the Elderly (Age-in-Action): 0800 333 231
  • Missing Persons Hotline (Missing Children SA): 072 647 7464
  • Human Trafficking Hotline (A21 South Africa): 0800 222 777

Emergency Apps and Community Groups

  • Namola (Mobile Safety App): namola.com – Real-time emergency assistance
  • mySOS (Emergency App): mysos.co.za – GPS-linked support for medical, security, and roadside emergencies
  • Community Policing Forums (CPFs): Check your local CPF group on Facebook for area-specific safety updates

When You Need Crowdfunding Support

In addition to emergency services, sometimes a crisis requires financial assistance for medical bills, disaster relief, or emotional support resources. BackaBuddy offers a trusted crowdfunding platform where you can create a campaign to raise funds quickly and safely from your community. Whether you’re seeking help or want to contribute to someone in need, crowdfunding can make a meaningful difference.

Start a campaign

Essential Tips:

  • Save these numbers on your phone under ‘Emergency Contacts.’
  • Share this list with family and friends to ensure everyone is prepared.
  • If you’re unsure who to call, dial 112 from any mobile phone for immediate assistance.

For more support resources and ways to make a difference, visit the BackaBuddy Impact Village for free, helpful articles. 

How To Close Your BackaBuddy Campaign

How To Close Your BackaBuddy Campaign

This is the how-to guide for closing and hiding your BackaBuddy campaign. Understand the process and provide feedback about your experience.

Steps to Close Your Campaign:

  • Log into your profile and go to “My Campaigns.”
  • Select “Manage Campaign” for the campaign you wish to close.
  • Choose a reason for closing and click “Close Campaign.”

Watch Our Step-by-Step Guide on YouTube

 

Contact Us:


For any questions, reach out to your campaign manager for personalised assistance, alternatively contact us, here

Want impact stories and top crowdfunding tips? Sign up for our newsletter and join our community!

We’d Love Your Feedback:


Your experience matters to us. Please take a moment to complete our survey for feedback—your insights help us improve and better support our community!