Once your organisation has been verified, follow these steps to withdraw funds:
- Go to your organisation management page (Main Menu > [Your Organisation Name]).
Once verified, the Payout Request button in the top left will become active. - Click on the active Payout Request button.
Note that if you have any pending payouts in your Withdrawals tab (found in the left-hand tabs), the Payout Request button will be disabled until the payout is processed. - Select the campaign(s) from which you want to withdraw funds and choose your desired total (either a custom amount or the maximum available).
- Verify that your banking details are accurate. If you recently updated them, your organisation will need to go through verification again before requesting a payout.
- Optionally, add a Payout Description and any notes to the Payout Details section. You may also include a tip for BackaBuddy, which is much appreciated!
- Click “Save & Submit” to submit your Payout Request.
Please be aware that payouts may take up to 7 days.
- Navigate to the Withdrawals tab to view your Payout Request details and current status.
If you require further assistance, please reach out to us via any of our support channels.
