To get your campaign fully verified and ready to receive donations, you’ll need to upload a bank account confirmation letter. This letter helps us ensure the account details on your campaign are valid and linked to you (or your organisation).
We know admin isn’t the most exciting part of crowdfunding — but we’ve made it as easy as possible. Below are step-by-step instructions to help you download the letter from your bank.
If you run into any trouble, don’t worry — we’re here to help.
Once you’ve got your confirmation letter, head to your campaign dashboard, go to the Verification section, and upload your document.
Double check the following before uploading: ✔ Your full name is clearly visible ✔ Banking details match what’s listed on your campaign ✔ The letter is dated within the last 3 months ✔ The file is a PDF or clear image (JPG/PNG)
We recommend doing this as soon as you can — this is the final step before your funds can be paid out.
Verifying your BackaBuddy campaign builds trust with your donors and ensures smooth payouts. This guide explains the importance of verification and the simple steps to complete it.
Steps to Verify Your Campaign:
Log into your profile and go to “My Campaigns.”
Select your campaign and navigate to “Manage Campaign.”
Click on “Verification” and submit the required documents.
Verify your campaign early to avoid delays in receiving donations.
Increase your campaign’s success by adding team members! This guide explains how to add collaborators to your campaign, making it easier to reach your fundraising goals together.
Steps to Add Team Members:
Log in and go to “My Campaigns.”
Select your campaign, click “Manage Campaign,” and navigate to “Team Members.”
Add up to two team members to assist with your campaign.
Watch Our Step-by-Step Guide on YouTube
Contact Us:
For any questions, reach out to your campaign manager for personalised assistance, alternatively contact us, HERE.
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Learn how to activate the Donate button on your BackaBuddy campaign, ensuring it’s ready to receive donations from supporters. A quick and simple step, activating the Donate button allows you to start fundraising effectively.
Steps to Activate the Donate Button:
Log in to your profile and access your campaign.
Click on “Manage Campaign.”
Scroll down and hit “Launch” to activate the Donate button.
Make sure your campaign details are complete and appealing before activating your Donate button—first impressions are powerful.
Keeping your campaign fresh and engaging is key to reaching your goals. This guide will help you manage and edit your BackaBuddy campaign by updating your story, adding team members, and posting updates to stay connected with supporters.
Steps to Edit Your Campaign:
Log in to your profile and select “My Campaigns.”
Choose the campaign you wish to edit.
Update details, images, or add team members as needed.
Share updates on any milestones or news related to your campaign—it helps donors feel involved in your journey!
